LEGAL

Terms of Service

Last updated October 20, 2026 · VOLT TECH AI LLC

These Terms of Service (“Terms”) are an agreement between you and VOLT TECH AI LLC, a United States limited liability company trading as VoltTechAI (“VoltTechAI”, “we”, “us”). They apply to your use of volttechai.com and to every service you buy from us. By accepting a quote, paying a payment link or using our website, you agree to these Terms.

1. Who we are

VoltTechAI designs, builds and deploys AI agents and chatbots, AI voice receptionists, workflow and CRM automation, business websites and client portals, e-commerce automation, and AI search and reputation systems for businesses.

2. Eligibility

Our services are for businesses and professionals. You must be at least 18 years old and able to enter a binding contract. If you accept a quote for a company, you confirm you are authorized to bind that company.

3. Quotes and scope

Before any work begins we agree a written quote by email or in the client portal. Each quote states the scope of work, the deliverables, the milestones, the price of each milestone in US dollars, and the expected timeline. The quote and these Terms together form our agreement. If they conflict, the quote applies to the specific project.

Work that is not in the agreed scope is a change request. We will tell you the price and timing of a change request in writing before doing it, and it is only carried out once you approve it.

4. Prices and payment

All prices are in US dollars (USD). Services are invoiced per milestone. Each invoice is sent to you by email or WhatsApp with a secure payment link that shows the invoice number, what it covers and the exact amount before you pay. Unless your quote says otherwise, we start work on a milestone once its payment has been received.

Payments are processed by Stripe. We never see or store your full card details. All payments are one-time payments; we do not charge you on a recurring basis unless you separately agree to it in writing. Full details are in our Payments & Delivery Policy.

Prices exclude any applicable sales or use taxes unless your quote states otherwise. Where tax applies, it will be shown on your quote and payment link before you pay.

5. Third-party tools and costs

Many systems we build run on third-party platforms (for example AI model providers, telephony, messaging, CRM, e-commerce or hosting services). Unless your quote says otherwise, these accounts are opened in your name, you accept those providers’ terms, and their subscription and usage fees are paid by you directly to them. These costs are separate from our fees.

6. Delivery and acceptance

Our services are delivered digitally. We do not ship physical goods. Typical timelines are stated on our pricing page and in your quote. They depend on scope and on receiving timely access, content and feedback from you.

When a milestone is delivered we will tell you in writing. You then have five (5) business days to tell us if the deliverable does not materially match the agreed scope. We will fix any such issue at no extra cost. If you don’t report an issue within that time, the milestone is treated as accepted. Every launch also includes two weeks of post-launch adjustments.

7. Your responsibilities

• Provide accurate information, timely feedback and the access we need to your tools and accounts.
• Make sure you have the rights to any content, data and trademarks you give us.
• Use the systems we deliver lawfully. This includes obtaining any consent required for call recording, automated or AI-assisted calls and messages (for example under the Telephone Consumer Protection Act), marketing communications and the processing of your customers’ personal data.
• Review AI-generated content and decisions before relying on them. AI systems can make mistakes.

8. Ownership

Once a milestone has been paid in full, you own the deliverables we created specifically for you in that milestone, and they are deployed on infrastructure you control. We keep ownership of our pre-existing tools, templates, know-how and general methods. We grant you a perpetual, non-exclusive licence to use any of them that are built into your deliverables. Third-party software stays subject to its own licence.

9. Confidentiality

Each of us will keep the other’s non-public business information confidential and use it only to perform our agreement, except where disclosure is required by law. We may mention you as a client, or publish a testimonial or case study, only with your permission.

10. Cancellations and refunds

You can cancel a project or a milestone at any time by writing to us. Refunds follow our Refund & Cancellation Policy. In short, you get a full refund before work on a milestone starts, and a pro-rata refund for work not yet performed after it starts.

If you have a concern about a charge, please contact us first at [email protected]. We will respond within two business days and work to resolve it quickly.

11. Warranties and results

We will perform our services with reasonable skill and care, in line with the agreed scope. Except as stated in these Terms, the services are provided “as is”, and we disclaim all other warranties to the extent permitted by law. Results described in client stories reflect those clients’ experience. They are not a promise of the same results for your business, which depend on many factors outside our control.

12. Limitation of liability

To the extent permitted by law, neither party is liable for indirect, incidental, special or consequential losses, or for lost profits, revenue or data. Our total liability arising out of any project is limited to the amount you paid us for that project in the twelve (12) months before the claim. Nothing in these Terms limits liability that cannot be limited by law.

13. Ending our agreement

Either of us may end a project by written notice. You will pay for milestones already delivered and accepted, and any refund due will be handled under the Refund & Cancellation Policy. Sections that by their nature should survive (including ownership, confidentiality and limitation of liability) continue after the agreement ends.

14. Restricted use

We do not provide services to persons or entities on United States sanctions lists, or in countries or regions subject to comprehensive US sanctions. We may decline any project that we reasonably believe is unlawful, deceptive or harmful.

15. Governing law

These Terms are governed by the laws of the State of Montana, United States, without regard to conflict-of-law rules. The state and federal courts located in Flathead County, Montana have exclusive jurisdiction over any dispute, and both parties consent to that jurisdiction.

16. Changes to these Terms

We may update these Terms from time to time. The version shown here with its “last updated” date applies to new quotes and payments. Changes do not affect a quote you have already accepted unless you agree in writing.

17. Contact