Map
We map your channels, common questions, actions, and escalation rules.
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01 / CUSTOM INDUSTRY AGENT
Your workflow, taught to an agent.
When your business does not fit a template, we map your channels, rules, and edge cases, then train an agent around the way you actually operate.
Let’s build your solutionHeating service · 8:30 AMChat
OnlineCustomerCan you service a commercial boiler this week?
AI assistantYes. Is it an emergency or a routine service, and what make is it?
CustomerRoutine, it’s a Viessmann
AI assistantThanks! I’ve sent this to our service team. They’ll confirm a time today.
Job sent with all details
Example for illustration. Names and details are made up.
01
We map your process
Channels, questions, actions, and rules — documented.
02
The agent is trained
Your knowledge, tone, and real scenarios shape it.
03
It runs your way
Launched with monitoring and clear human handoffs.
THE SCOPE
Everything it needs.
Nothing overlooked.
We agree the exact scope, tools, and handoff rules before building your solution.
01
Workflow and channel mapping
✓02
Custom knowledge base
✓03
Business-specific actions
✓04
Tone and language rules
✓05
Human handoff design
✓06
Testing and documentation
✓A CLEAR PATH TO LAUNCH
From your idea
to your everyday.
Train
We structure your knowledge and train the agent on real conversation scenarios.
Connect
We connect approved channels and tools, test edge cases, and launch with monitoring.
USEFUL TO KNOW
Clarity
comes standard.
Will it make things up?
We reduce that risk by limiting answers to approved knowledge, adding fallback language, and routing uncertain situations to a person.
Can our team take over a conversation?
Yes. Handoff rules can be based on the topic, customer request, confidence level, or a custom business condition.
Can it support more than one language?
Yes, when multilingual support is part of the agreed scope and the source knowledge is prepared for those languages.
EXPLORE MORE
Other ways
we can help.
YOUR NEXT CHAPTER
Big ambitions.
Less busywork.
Tell us what slows you down. We’ll show you what can run itself.
Let’s build your advantageA 30-minute conversation.
A clear next step.